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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Plan, prepare for quality work outcomes
   • Obtain, interpret and confirm work requirements
   • Access, interpret and apply documents and procedures
   • Identify and agree on performance indicators within scope of own role
   • Plan and prepare for work to achieve quality standards according to workplace procedures
   • Complete work within time, quality, cost and productivity parameters
2. Apply quality systems to own work
   • Carry out work to meet quality standards according to workplace procedures
   • Adjust performance indicators to meet changing circumstances that affect quality standard requirements within scope of own role
   • Modify roles and responsibilities to meet changing circumstances after consultation with relevant personnel
   • Complete quality systems documentation
3. Monitor and report quality standards
   • Monitor quality of outputs and identify non-compliance
   • Prepare written records of quality outputs and report non-compliance according to job requirements
   • Monitor work processes, report incidents and apply local risk control processes to minimise quality non-compliance
   • Communicate variations to quality outputs and standards to relevant personnel

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

maintain and monitor site quality standards on at least two occasions, including:

organising work activities to comply with site quality standards

identifying and agreeing on performance indicators

completing work within set parameters

processing quality written documentation

monitoring work processes, reporting incidents and applying local risk processes.

During the above, the candidate must:

locate and apply relevant documentation, policies and procedures and confirm that the work activity is compliant

implement the requirements, procedures and techniques for maintaining and monitoring site quality standards

work with others to undertake and complete the maintaining and monitoring of site quality standards

communicate with others to receive and clarify work instructions.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key legislation required to maintain and monitor site quality standards

key policies, procedures and documentation required to maintain and monitor site quality standards, including those related to:

work health and safety procedures

emergency procedures

work planning processes

site and enterprise quality systems and processes

reporting procedures

use of key performance indicators, including:

time

quantity

productivity

quality

cost

equipment types, characteristics, technical capabilities, operational capabilities and limitations.

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